Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our products and services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share your information with: service providers who assist in our operations, payment processors, shipping carriers, and as required by law. All third parties are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through our Cookie Settings page or your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
10. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@vernont.com or write to us at our registered address.